Our jewelry is designed for longevity, but well-loved pieces can experience wear and tear. We happily offer repair services on all of our jewelry as part of our sustainability goals.
Any repair costs resulting from a production defect within three months of purchase will be covered by Rackk & Ruin. The warranty is extended to one year for ceremonial rings.
Damage that occurs outside of warranty is repaired at cost and charged to the customer. In the rare cases where a piece cannot be repaired, we will explain why and offer alternative options.
Please request a repair here.
We do not currently offer repair services on jewelry purchased elsewhere and are happy to recommend other local options.
To request a repair, fill out the form below. We'll email you back soon with your options.
